Terms and Conditions

All program participants must agree to the following terms and conditions:

  1. I understand, acknowledge, and agree to the following Terms and Conditions, which form a part of the Customer Notification and Statement (“application”) form for my participation in the Grid-Responsive Incentive Design Market Access Program (GRID-MAP or “Program”).
  1. I understand the Program is available to all eligible Southern California Gas Company (“SoCalGas”) commercial and residential customers who hold an active service account with an active SoCalGas meter and service address.
  1. I understand the Program, including the participation requirements, as well as incentives applicable to individual energy efficiency products, measures, or equipment (“Equipment”) offered as part of this Program, may be modified, or terminated at any time without prior notice. Any information, results, and reports regarding your participation in the program may be made available to the California Public Utilities Commission (“CPUC”).
  1. I understand the Program including these Terms and Conditions may be revised at any time without notice. In such an instance, unless otherwise prohibited under applicable law (including any CPUC order or directive), signed applications will be processed to completion under the Terms and Conditions in effect of the date of such signed application.
  1. I understand the Program may end sooner than December 31, 2027, if allocated funds are depleted. Equipment purchases and installations made prior to or after this specified term do not qualify for incentive(s) and/or service(s). Program funds are limited. All applications are processed on a first-come, first-served basis, upon receipt, until funds are no longer available. I understand that incentive(s) and/or service(s) are determined by the date the application is submitted for approval. INCOMPLETE and INCORRECT APPLICATIONS CANNOT BE PROCESSED. Resubmitted applications are processed on a first-come, first-served basis upon the new receipt date. In the event incentive amounts change during the Program period, the project approval date will be used to determine Equipment eligibility and incentive amounts. Incentive offerings and amounts may change without notice during the Program term. I understand that, to receive incentive, I must: (1) submit a completed Application and receive project approval before ordering Equipment; and (2) receive project approval  prior to beginning Equipment installation.
  1. I have not received a rebate(s), incentive(s), and/or service(s) for the same Equipment from any other California Investor-Owned Utility (IOU), states or local third-party energy efficiency program funded by the Public Purpose Program Surcharge (PPPS). I cannot receive a rebate(s), incentive(s) and/or service(s)for the same Equipment from more than one California IOU participating in this Program or any other third-party programs offering rebates, financing, and/or other incentives funded by the CPUC. I understand that I cannot receive a rebate(s), incentive(s) and/or service(s) for any Equipment for which I have received a rebate(s), incentive(s) and/or service(s) from SoCalGas within five (5) years prior to the application date. Equipment receiving a SoCalGas rebate(s) or incentive(s) at the point-of-sale, as an instant markdown, through a Regional Energy Network or Home Upgrade Program, or through a manufacturer/ distributor, do not qualify for a mail-in or online rebate(s), incentive(s), and/or service(s).
  1. I understand that incentiveamounts cannot exceed the actual cost of the project, which includes materials cost, installation labor, project management, and other direct project costs. Mendota Group, LLC (“Mendota Group”) and SoCalGas reserve the right to limit the amount of Equipment receiving rebates or incentives. Customers who self-install may not charge installation labor. I agree to remove and dispose of the Equipment being replaced by the Equipment in accordance with all federal, state, and local laws.
  1. I certify that the installed qualifying Equipment is in accordance with all applicable federal, state, county, city and local laws, rules, and regulations, including building codes, homeowner’s association (if applicable), manufacturer’s specifications, and permitting requirements, and understand that the Equipment’s  measured savings determine the incentive(s) amount. If a contractor performed the installation or improvement, I certify that the contractor holds the appropriate licenses for the work performed.
  1. I understand incentive payments are based on related energy benefits over the life of the Equipment. I agree to maintain the Equipment specified in this application: (1) 100% functional for the life of the Equipment or a period of (5) five years from receipt of the incentive funds, whichever is less; and (2) continue to be a customer of SoCalGas during said time period. If any of the above cease to be the case, I shall refund a prorated amount of the incentive dollars to SoCalGas based on the actual period of time for which I provided the related energy benefits as a customer of SoCalGas. I certify that all Equipment was purchased new, and I understand that resale Equipment and Equipment leased, rebuilt, refurbished, purchased at auction, rented, received from insurance or warranty claims, or won as a prize, received as a gift, purchased with reward points, or new parts installed in existing products, do not qualify. I understand that incentives will only be paid for Equipment that meets the specifications of the Program.
  1. I certify that the information on this application is true and correct, and that the IRS Tax ID provided is accurate. I understand that the incentives could be taxable, and that I am urged to consult my tax advisor concerning the taxability of any incentives paid through this Program. Incentives that are greater than $600 will be reported to the IRS on Form 1099 unless I have identified myself as a corporation or have tax exempt status and have noted as such in this application. Neither SoCalGas nor Mendota Group are responsible for any taxes that may be imposed on me or my business as a result of the receipt of incentive(s).
  1. I understand the Mendota Group is a SoCalGas authorized contractor responsible for implementing the Program through December 31, 2027. I understand that the installation of the Equipment may require Mendota Group and/or its authorized subcontractor, Cascade Energy, to enter my facility. I agree to permit Mendota Group and its authorized subcontractors to: (1) Review completed and signed applications; (2) Verify installation of Equipment at my facility, and (3) Measure savings using data from my facility’s utility meter, as applicable.
  1. I understand neither SoCalGas nor Mendota Group shall have: (1) Any obligation to maintain, remove, or perform any work whatsoever on the installed Equipment; or (2) Any liability arising from a contractor’s installation of the applicable Equipment or its failure to perform, for failure of the Equipment to function, for any damage to my premises caused by the contractor, or for any damages to property or injuries to persons caused by the Equipment.
  1. I understand all Projects are subject to evaluation studies of Equipment by and/or Program measurement by external contractors appointed by the CPUC. These studies are used to analyze and improve Program performance. I agree to participate by responding to inquiries from these contractors in a timely manner.
  1. I will allow, if requested, a representative from SoCalGas, Mendota Group, the CPUC, and/or any authorized third-party reasonable access to the property where the Equipment is located to verify the installed Equipment before the incentives are paid. I understand that incentives will not be paid if I refuse to participate in any required verification. I understand that SoCalGas, Mendota Group, the CPUC and/or any authorized third party may contact the qualifying Equipment vendor and/or installer to verify purchase and/or installation of the Equipment and may provide my name and/or address to complete this verification. I understand this inspection is for the purpose of determining that the installed Equipment meets all Program requirements. I understand that incentive applications that are submitted to SoCalGas may be randomly selected for inspection to ensure Program and quality control compliance, and that a virtual video, in-person inspection, or Geo-Tagged photos may be requested to verify the installation of the Equipment or prior to incentive payment.
  1. I acknowledge that I have been notified of SoCalGas’s California Consumer Privacy Act (CCPA) Policy. Personal information may be solicited. Visit socalgas.com/CCPA to review SoCalGas’s CCPA Notice at Collection.
  1. Customer Affidavit Statement per Resolution E-5115: I represent that I hereby certify that I am authorized to make this declaration as the Customer or as an authorized representative of the Customer. I certify that the existing equipment being replaced is in operating condition to the best of my knowledge. I acknowledge that misrepresentation will result in a rejection of all, or part of the project and that the Customer may be required to return the incentives associated with this project. I further acknowledge that misrepresentation will result in future projects submitted by the Customer being subjected to additional scrutiny and may result in Customer probation or suspension from current and future incentive programs.
  1. HVAC WORKFORCE STANDARD QUALIFICATION REQUIREMENTS. Pursuant to CPUC Decision (D.)18-10-008, starting July 01, 2019, I represent that if my project involves the installation, modification or maintenance of [non-residential] heating, ventilation, and air conditioning (HVAC) measures and I am applying for an incentive of $3,000 or more, that such project has been (or, will be, upon completion) installed by technicians each of whom has one of the following criteria; (1) Completed a California or federal accredited HVAC apprenticeship; (2) Is currently enrolled in a California or federal accredited HVAC apprenticeship; (3) Completed at least five (5) years of work experience at the journey level as defined by the California Department of Industrial Relations definition (Title 8, Section 205, of the California Code of Regulations), passed a practical and written HVAC system installation competency test, AND received credentialed training specific to the installation of technology being installed; or (4) Holds a C-20 HVAC contractor license from California State Contractor’s Licensing Board. Prior to any of such measures being installed, modified, or maintained, each technician rendering such work has provided (or will provide) their applicable qualification documentation for HVAC Measure Installation Qualification, which must be included in the application form].
  1. I agree that the selection of Equipment, selection of contractor, manufacturer, dealer, supplier and/or installer, and purchase, installation and ownership and maintenance of (including work performed and services rendered with respect to) the Equipment referenced in this application package are my sole responsibility, that SoCalGas makes no representation, qualification, endorsement or guarantee about any of the foregoing, and that the contractor, manufacturer, dealer, supplier or installer of such Equipment and measures is not an agent or representative of SoCalGas or Mendota Group. SoCalGas makes no warranty, whether express or implied, including the implied warranty of merchantability or fitness for a particular purpose, use or application of the Equipment or energy efficiency measures related thereto, and SoCalGas expressly disclaims such warranty. I acknowledge that I am not obligated to purchase any additional goods or services offered by any such contractor due to my choice to participate in this Program. I understand that my reliance on warranties is limited to any warranties that may arise from or be provided by contractors or vendors providing goods or performing services in connection with Equipment. Neither SoCalGas nor Mendota Group are responsible for assuring the design, engineering, or construction of the facility or installation of the Equipment are proper or comply with any particular laws (including patent laws), codes, or industry standards. Neither SoCalGas nor Mendota Group makes any representations of any kind regarding the results to be achieved by the Equipment or the adequacy, safety, reliability, and/or efficiency of such Equipment.
  1. I agree that SoCalGas has no liability whatsoever concerning: (1) The quality, safety, performance or other aspect of any design, system, energy efficiency Equipment installed pursuant to the Program and/or installation of the Equipment, including their fitness for any purpose; (2) The estimated energy savings of the Equipment; (3) The workmanship of any third parties; (4) The installation of use of the Equipment including, but not limited to, effects on indoor pollutants; and (5) Any other matter with respect to the Program. 
  1. I waive any and all claims against SoCalGas, its parent company, affiliate companies, directors, officers, employees, or agents (collectively, “SoCalGas Parties”), arising out of activities conducted by or on behalf of SoCalGas in connection with my application for any incentive(s) and/or service(s) under the Program. Without limiting any of the foregoing, to the maximum extent permitted under applicable law, none of the SoCalGas Parties, Mendota Group nor any of their respective affiliates shall be liable to me or any other parties for any types of damages, whether direct or indirect, special, consequential, exemplary, reliance, punitive or incidental damages, including damages for loss of use, regardless of the theory of recovery, whether in contract, indemnity, warranty, strict liability or tort, including negligence of any kind, caused by, in connection with, or arising from any activities associated with this Program. To the maximum extent permitted under applicable law, I agree to indemnify the SoCalGas parties against all loss, damage, expense, fees, costs, and liability arising from any claims related to the use of any equipment installed or services performed during the installation or maintenance of such equipment referred to in my application for any rebate(s) or incentive(s) under the program.